Under Settings → Statistics, you’ll find the firm-wide analytics. Unlike My Stats (only your own cases), these reports look at the entire firm.
Three ways to get analytics
Analytics DashboardThe key metrics presented visually – for quick initial orientation.
Excel ReportThe built-in, freely configurable Excel export with reusable report templates (conditions + placeholders).
Power BIExternal business intelligence via a dedicated data lake – set up in coordination with DEPLAW support.
There are also two focused reports: