Inbox

01 

Central

Thousands of inputs.
one process.

The orchestration of the inbox road is of great importance for a large number of inboxes. Our customers process daily several thousand – and at the top several tens of thousands – document inputs.

Posteingang · Alle Kanäle Live
Aktiv: beA · eBO E-Mail Fax Onlineakte
⚖️
LG Hamburg · Zivilkammer 8
Verarbeitet09:42
INK-2024-1847 · AZ 303 O 14/24
Terminladung Verhandlung 22.04.2026
OCR ✓KI: Terminladung→ eEB User Task
RSV Allianz · Regulierung
Verarbeitet09:31
INK-2024-1847
Regulierungsangebot € 24.500
OCR ✓KI: AngebotFrist 21.03.→ Wiedervorlage
📠
RA Gegner · Kanzlei Becker
Frist erkannt08:55
LIT-2024-0312
Widerspruchsschreiben zur Klage
OCR ✓KI: Widerspruch14-Tage-Frist→ Workflow
📩
Neuer Mandant · Online-Anfrage
Neu08:14
Neue Mandatsanfrage
Versicherungsrecht · Kfz-Schaden
KI: Anfrage→ Intake-Workflow
Heute: 247 Eingänge · 100 % vorprozessiert ✓ Kein Eingang übersehen
Bea Ebo EGVP
E-mail
Fax
online file
mandate requests

02

Robust and resilient

reliable and scalable.

The central inbox in Deplaw bundles inboxes from all communication channels. A Well thought-out and uniform process management is indispensable – the smallest delays in the inflow of inboxes delay all subsequent processes.

Deplaw gives you one Robust and scalable central inbox. Our customers have been processing several thousand for years – and at the top several Ten thousand inboxes daily.

Each incoming document is automatically pre-processed, assigned to AI-supported and can be directly Triggers for downstream workflows be used. The entrance is not the end of an event – it is the starting signal for the process.

Posteingang · Durchsatz live Live
Heute gesamt
3.847
Pro Minute
4,2
Vorprozessiert
100 %
Übersehen
0
Kanal-Verteilung 3.847 gesamt
⚖️ beA · eBO
1.462 38 %
✉️ E-Mail
1.192 31 %
💬 Onlineakte
693 18 %
📠 Fax
500 13 %
Eingänge letzte 15 Minuten Ø 4,2 / Min.
Getestete Spitzenkapazität 10.000+ Eingänge / Tag in der Praxis getestet

// Tested scalability

10,000+ inputs per day.

tested in practice.

// Feel

6 channels

centrally managed.

// In the background

100%

Automatic pre-processing.

// Risk minimization

0 inputs

can be overlooked in everyday stress.

03

in one place

All channels
in one place.

The central inbox orchestrates the flood of messages and inquiries. 

Bea Ebo EGVP

BEA receipts of all lawyers and companies are brought together. EBO and EGVP mailboxes – e.g. for legal service providers, insurance companies or authorities – are also imported centrally.
Full integration of all ERV channels

E-mail

All stored e-mail mailboxes are synchronized to the central mailbox – across law firms, with uniform further processing for every incoming e-mail contact including Microsoft Outlook 365 integration for maximum compatibility. 
All mailboxes synchronized

Fax

Incoming faxes are captured digitally and processed using the same automation logic as all other channels. No media break between fax and file.
Media break-free

Online file / mandate inquiries

All client messages from the online files and new mandate inquiries also appear in the central inbox – for quick processing.
Client communication central

04

Pre-processing

every input
perfectly pre-processed.

Each incoming document is automatically pre-processed in the background to uniform further processing to enable – regardless of the channel and the original format.

The OCR service provides in Kubernetes Cluster represents a separate service. All documents are thereby Performance and data protection optimized in your own cluster processed.

The result: No document arrives in a format that cannot be processed immediately. No manual reprocessing. No media breaks.

 
Posteingang · Pre-Processing Automatisch · im Hintergrund
📄
Widerspruchsschreiben RA Becker.pdf
beA-Eingang · 09:55 · 4 Seiten · 2,1 MB
beA
1
PDF-UmwandlungAusstehend
Einheitliches Format · alle Kanäle
2
PDF-KomprimierungAusstehend
Größenoptimierung · schneller Versand
3
OCR-TexterkennungAusstehend
Kubernetes-Cluster · lokal · datensicher
🤖
KI-DokumentenrotationAusstehend
Ausrichtung · sofort lesbar
🤖
KI-AktenzuordnungAusstehend
Texterkennung · Aktenzeichen · KI-Matching
0 / 5 Schritte
Vorprozessierung läuft … ✓ Bereit

01

PDF conversion
All incoming documents are automatically converted into a unified PDF document.

02

PDF compression
Documents are automatically compressed to allow shipping and further processing without delay.

03

OCR text recognition
The integrated OCR service makes documents for AI applications and full-text searches searchable. The OCR service is hosted locally and thus securely in its own Kubernetes cluster. 

04

AI-supported document rotation
Using AI, documents are rotated so that they are called human-readable immediately.

05

File assignment by AI
Using text recognition and AI, documents are assigned a file assignment – for automatic forwarding to the right mandate.

05

batch processing

human review included.

Any centrally received and pre-processed document can be Special view for human batch processing be reliably assigned and pre-processed.

The automated assignment confirmed, the labeling of the document corrected, deadlines noted or a workflow still in the inbox started become.

This is how a Quality control of inbox via a human final inspection, the immediate completion of auxiliary activities and the Notification of the client via the online file – in one place.

Posteingang · Stapelverarbeitung
Menschliche Kontrolle 12 offen
Eingangsqueue · Heute
12 offen 247 erledigt
📄
Terminladung LG Hamburg.pdf
beA · 09:42 · 2 Seiten · AZ 303 O 14/24
Aktiv
KI-Vorschlag: → Akte INK-2024-1847 · Terminladung 96 % Konfidenz
📄
Regulierungsangebot RSV.pdf
E-Mail · 10:08 · INK-2024-1847
KI: Angebot
📄
Widerspruchsschreiben RA Becker.pdf
beA · 09:55 · LIT-2024-0312
KI: Widerspruch
📧
Mandantenanfrage Fischer
Onlineakte · 10:44
Offen
Qualitätssicherung · Fristnotiz · Workflow-Start — alles an einem Ort Kein Eingang übersehen

06

Why the inbox is crucial

The inbox as strategic infrastructure

1

No entrance is lost

The central inbox orchestrates the entire entrance flood. Uniform channel bundling and automatic processing prevent inputs from being overlooked.

2

deadlines in view

Deadlines recognized from documents are immediately transferred to the process. Timer events in the workflow ensure automatic resubmission and escalation before deadlines are missed.

3

From the entrance to the process

Each inbox can immediately trigger a workflow. The inbox is the starting point of the automation – not the end of the entrance.

07

Demo

Demo: Try the central inbox demo

Demo-Termine diese Woche verfügbar
Sehen Sie selbst,
was möglich ist.
15 Minuten, die sich lohnen — wir zeigen Ihnen die Plattform live und beantworten alle Fragen.
Kostenlos · Unverbindlich · Ohne Setup