Legal Tech for insurers, connected to your existing claims system.
Leading legal-expense insurers and modern liability insurers rely on DEPLAW to run claims steering, claims handling and recourse automatically and end to end — across thousands of parallel proceedings, at consistent quality.
In use at insurers
The starting point
Full automation, backed by expert judgment — connected to your claims system.
Insurers want to fully automate their claims — legal-expense claims above all, but also recourse cases — without losing expert oversight. At the same time, they want interface products that bring everything outside their core business onto a single platform.
Legal expenses & recourse
Legal-expense claims and recourse cases should be fully automated — backed by expert judgment, not merely sped up technically.
Peripheral processes
Recourse pursuit, dunning, and the AI infrastructure for legal products supporting your policyholders sit outside the core business — and therefore often outside existing systems.
Connect, don't replace
New automation should extend or connect to existing claims systems — modeled with BPMN and AI, not as a system break.
What DEPLAW delivers for insurers
Three use cases, one system.
Whether it's AI-supported recourse detection across your portfolio, a fully automated legal-expense workflow from coverage review to litigation preparation, or a fully outsourced, white-label-capable claims operation: DEPLAW covers all three use cases on the same platform — with the same data, the same compliance foundation, and no system break.
Recourse detection
The AI finds recourse potential in seconds — before a claims handler even opens the case.
To the use case ↓02Legal-expense workflow
Legal assessment at many points in the claims process — flexibly standalone or as an end-to-end legal product.
To the use case ↓03White Label
DEPLAW provides the technology and infrastructure for your claims operation — fully under your own brand or entirely in-house.
To the use case ↓Use case 01 · Recourse detection
The AI finds recourse potential across your entire portfolio.
Recourse claims are rarely lost because they lack merit — they're lost because day-to-day operations leave no time to systematically check every case for liability chains. DEPLAW takes over exactly this review, for every single case in your portfolio:
Every incoming claim is analyzed automatically — before a claims handler even opens the file. DEPLAW identifies liability chains, assesses the evidence, and recommends concrete actions, so recourse potential no longer depends on the luck of processing order.
Use case 02 · Legal expenses
Legal depth at every point in the claims process — not just at coverage.
Legal-expense insurers have traditionally relied on a single legal decision: the coverage review. DEPLAW brings legal assessment to many further points in the process — flexibly activated individually or as an end-to-end legal product, modeled on the same platform:
Coverage review
Automated coverage decision in seconds.
Prospects-of-success assessment
Structured assessment before every cost commitment.
Anomaly detection
Patterns indicating fraud or attorney error.
Goodwill solutions
Suggestions for cases outside the strict duty of coverage.
Self-services
Policyholders resolve standard questions without a claims handler.
Litigation preparation
Seamless handover to a partner attorney or law firm.
How flexibly these building blocks combine is shown by an end-to-end example, from the first coverage decision to cost controlling:
How robust just the first stage of this process already is, is shown by a real example review: scope of coverage confirmed, no applicable exclusion clauses, waiting period met — documented automatically and in compliance with the law.
- Scope of coverage: confirmed
- No applicable exclusion clauses
- Waiting period met
Use case 03 · White label
Claims handling, fully outsourced.
DEPLAW provides the entire technology and infrastructure for your claims operation — fully under your own brand, with your customers never noticing DEPLAW behind it. The AI-supported claims review alone already works at a speed and accuracy that manual operation cannot match:
For smaller insurers, white label means: hand off claims handling completely, without having to build your own technology. For public-law corporations, authorities and self-governing bodies, the opposite is often true — they want to run the very same technology fully in-house, to keep claims handling entirely in their own hands. DEPLAW can be run on your own servers for this too, see Security & Compliance.
Three building blocks support this operation:
AI-supported claims review
Delivers liability ratio, evidence assessment and payout recommendation — fully automated, around the clock.
Automatic claims payout
Instant payout directly after AI approval, audit-proof and with fraud detection — entirely without manual intervention.
Compliance & legal certainty
§ 32 VAG–vetted, ISO 27001-certified, GDPR Article 22 compliant, and fully documented for audit.
How deeply this automation actually takes hold across the portfolio is shown by the split across all processed cases:
Example · an incoming traffic-accident claim
From triage to response — automated instead of manual.
Without DEPLAW · manual
With DEPLAW · automated
The same savings scale across your entire case volume — not just the individual case.
Adapts to your system landscape
We build and operate the automation for Germany's largest legal-expense insurers — and advise their executive boards on implementation.
Tim Platner · Managing Director, Legal Data Technology
Frequently asked questions
What insurers want to know before connecting.
DEPLAW doesn't replace your claims system — it connects to it, via open interfaces to policy systems, claims software and DMS. A typical integration project for recourse detection or a first legal-expense workflow goes live within a few weeks, see Time to Value.
No. The AI searches your entire portfolio for liability chains and achieves a detection rate of 87% — the expert decision on whether to actually pursue recourse still rests with your claims handlers. More on this under AI recourse review.
No. In white-label operation, claims handling runs entirely under your own brand and domain — DEPLAW only provides the technology and infrastructure in the background.
Yes. White-label operation is vetted under Section 32 VAG, ISO 27001-certified, and documented in compliance with GDPR Article 22. Details under Security & Outsourcing.
Automate your claims portfolio.
We'll show you, using one of your real claims processes, how DEPLAW handles it end to end.
Book a demo for insurers