FAQ · Answered openly
Frequently asked questions, answered honestly.
Introducing a legal-tech solution in an enterprise setting raises plenty of questions at first. We know them from dozens of successful projects — here are the most common ones, answered openly.
Scaling & Enterprise Readiness
Absolutely. We have customers who processed six-figure case volumes with complex validation logic within just a few weeks. From real-world experience, we can confirm: DEPLAW is suited to both high-volume and highly complex, long-running workflows.
For optimal scaling, DEPLAW runs on a Kubernetes cluster. That reliably absorbs load spikes in day-to-day operation — with no outages and no standby lead time.
Yes. Language files let the software run in other regional languages too. Regional groups can be modeled technically to handle differences such as varying tax rules or regulatory requirements.
Hosting & Operations
Exclusively in Germany — on Deutsche Telekom (OTC) servers, certified to ISO 27001 and SOC 2 Type II. No outsourcing to third countries, no dependency on non-European cloud providers. Details under Infrastructure & Architecture.
Yes. For elevated security and compliance requirements, DEPLAW runs as a self-hosted deployment on your own Kubernetes cluster — with full control over all data and easy integration into existing security frameworks.
Instantly in the DEPLAW Cloud. For self-hosted deployments, rollout via Helm chart typically takes 1–3 days. Since all data processing stays in Germany, complex cross-border data protection reviews are eliminated.
Security & Compliance
Yes. DEPLAW complies with GDPR, BDSG and the AI Act, has been penetration-tested by TÜV Rheinland i-sec GmbH, and has been audited multiple times by German and international insurers. More under Security & Compliance.
Data is pseudonymized before every AI service task. All connections are encrypted with TLS 1.3, and data at rest is encrypted with AES-256. Every AI step is fully logged as a defined process step — no black box.
In our legal assessment, typically not — and even if it were, the prevailing legal commentary holds that it would in any case be exempt from supervision. Details under Security & outsourcing for insurers.
AI & Automation
Not as a separate module, but directly in the BPMN workflow — as a service task with defined input, output and full logging. That turns AI into a controllable process step instead of an uncontrolled black box.
Yes. Human-in-the-loop is deliberately modeled wherever human sign-off matters. Every process is visible, traceable and can be adjusted at any time in the workflow editor.
Pricing & Onboarding
The SaaS solution starts at €1,500/month including servers. Self-hosted runs as an annual fixed price, with custom development on request. We'll work out the right model together in a conversation — details under Pricing.
Yes. Migrating existing data and case files is part of onboarding — structured, and without any disruption to operations.
For solo practitioners without recurring case patterns, the effort of adopting an enterprise platform generally isn't worth it. DEPLAW is built for organizations that run law at an industrial scale.
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