Case File & Inbox
Collaboration
With the multi-tenant feature, multiple law firms, legal departments, or call centers work on the same case in real time – each organization only sees and edits the data categories it has been granted access to.
With the multi-tenant feature, law firms share cases for joint work with other law firms, legal departments, or service providers – across organizations, in real time, on the same platform instead of via separate copies or email attachments.
Access rights per data category instead of a blanket rule per partner
Access rights aren’t granted uniformly for an entire organization — they’re configured granularly per data category. For a connected partner firm, for example, case history and documents can be opened up for editing, while party data stays read-only and invoices, bookings, and workflows and automations are fully locked. Each of these permissions can be toggled individually – say, three of five categories open and two locked – so that fees and internal process logic stay invisible to partners while the actual case work proceeds unhindered.
One platform, multiple roles in the network
In practice this produces a star-shaped network structure: a lead firm with full access at the center, alongside, for example, an in-house legal department with read-only access, a central call center with restricted access, and an external partner firm with partial access to the same case. Each organization sees and edits only what it has been authorized for – configured per data category and automatable via workflow, with no compromises on security or performance.
01
Multiple practice areas, one case
Tax advisors, M&A lawyers, and compliance experts often work on the same cases in parallel. Instead of email chaos and duplicated data, everyone in DEPLAW works within a single structured case, each party only within their assigned area.
Tax advisor · M&A · Compliance
02
Call centers with limited access
A central call center works for multiple firms or locations without being allowed to see all the data. Access can be configured per data category – contact details and status information yes, invoice details and internal notes no – and automated via workflow.
Configurable per category
03
Central oversight across ten firms
If a company assigns mandates to multiple law firms, the central office in DEPLAW keeps a complete overview of every matter. The individual firms handle their cases independently; the central office activates mandates and manages the entire network from a single system.
Central oversight · Independent case handling
04
Hand off a mandate digitally, keep visibility
Instead of a cumbersome email handoff, the legal department transfers a mandate to an external law firm fully structured and with precisely defined access rights. The external firm can start immediately, and the in-house department stays informed.
Structured handoff · Full visibility
Related Features
Pairs well with Collaboration.
Case File & Inbox
Inbox
Instead of separate systems per channel: beA, email, fax and the online case file all run through the same inbox – with the same automation for every message.
Case File & Inbox
beA Interface
Incoming beA messages are classified automatically, and hundreds of submissions can be sent in the same step, each with its own delivery report.
Case File & Inbox
Online Case File
Clients see their case in real time, submit documents, and sign powers of attorney via touchscreen – entirely in the browser, with no separate case portal needed.