Automation & AI
Workflow Incidents
If a workflow step gets technically stuck, it becomes its own incident with an error message and case reference – technical staff can intervene in a targeted way instead of running workflows blind.
app.dep.lawWorkflow incidents are a technical output for developers and technical staff to resolve errors in running workflows in a targeted way. If a single step in a BPMN workflow gets technically stuck — for example because an expected element is unreachable or a condition never resolves — that process doesn’t show up as an inconspicuous background failure, but as its own, clearly named incident.
An error message instead of guesswork
Every incident carries the specific error message required to fix it. Technical staff no longer have to reconstruct the failed process from server logs — they see directly where in the workflow, and in which case, the error occurred.
Resolution documented internally
Once an error is fixed, the incident can be set to the status “Resolved.” This documents internally that — and when — the issue was handled, and keeps the list of open incidents limited to the errors that genuinely still need attention.
01
An error instead of a silent stall
If a step in a running workflow fails — for example an unreachable BPMN element or a timer event that never fires — DEPLAW turns it into its own incident instead of leaving the process sitting unnoticed in the background.
Technical output per error
02
Error message with case reference
Each incident includes the specific error message needed to resolve it — together with the affected workflow and the corresponding case, instead of a generic system error without context.
Directly traceable to the case
03
Can be marked as resolved
Once an error is fixed, technical staff set the incident's status to "Resolved" — the fix is thereby documented internally and the incident disappears from the open list.
Status: Resolved
Related Features
Pairs well with Workflow Incidents.
Automation & AI
Workflow Editor
Draw tasks, gateways, and events by drag and drop. What you model becomes executable logic – from beA classification to batch dispatch.
Automation & AI
AI Functions
In DEPLAW, AI is not an autonomous agent but an orchestrated, always-replaceable workflow step – from classification to the finished submission.
Automation & AI
Data Extraction
Every data point — whether read by AI, entered manually, or filled in via a form — is instantly available for deadlines, workflows, and templates.