Under Settings → Statistics → Analytics, the firm-wide analytics dashboard opens. You select a time range and get the case numbers for the entire firm – all cases created within the period are considered (the X-axis shows the creation date, not the time of acceptance/rejection).
What the dashboard shows
| Area | Content |
|---|---|
| Metrics | Mandates (total, accepted, rejected, closed) and phone inquiries (total, new, waiting, not reached, rejected, ended) – for the entire firm. |
| Case-numbers chart (case status) | distributes cases along the time axis by status (including “unassigned cases” and the phone-inquiry states). |
| … grouped by practice area | the same numbers broken down by practice area. |
| Case-numbers heatmap | shows the distribution as a heatmap – at a glance, you see when volume was especially high. |
Export
| Button | Function |
|---|---|
| LA Export | Standard export of the report. |
| Custom Export | Export with your own field selection for individual reporting. |