Under Settings → Communication, you connect every channel your firm uses to send and receive messages – and define how incoming mail is sorted automatically.

The areas

Receiving

  • Email Receiving – connect email mailboxes via IMAP/Microsoft; messages are fetched into the system on a regular schedule.
  • beA Mailboxes – special electronic lawyer mailboxes (beA) via SAFE-ID and software certificate.
  • Inbox – the central inbox for all received messages.
  • Microsoft Accounts – Microsoft 365 accounts for the MSAL connection used for email.

Sending

  • Email Sending – outgoing emails.
  • eBO Dispatch – dispatch via the electronic mailbox for citizens and organizations (eBO).
  • Postal Dispatch – physical letter dispatch through a print/mail service provider.

Control & templates

  • Inbox Routing – rule-based routing of incoming messages into the right folders.
  • Text Templates – recurring text/message templates.