Under Settings → User Account → Phone you connect a softphone via SIP. This lets you make and receive calls directly from within DEPLAW; phone inquiries also feed into your stats.

What is the VoIP client?

VoIP (Voice over IP) means telephony over the internet instead of a traditional phone line. DEPLAW’s VoIP client is a softphone — a phone as software that runs entirely natively in the browser: no additional program, no plug-in, no separate server. You make calls directly from the interface you’re already working in.

Property Meaning
Optional module Telephony is an add-on module — if it isn’t booked, this area simply doesn’t appear.
Doesn’t replace a phone system The client connects to your existing phone system rather than replacing it. Incoming and outgoing calls continue to run through your system.
No extra server, very lightweight Since only a SIP extension is connected, no additional infrastructure is needed on your end — setup stays lightweight.
Cloud phone system possible The SIP credentials can come from a cloud phone system, for example; an existing on-premise system with SIP extensions works equally well.
Telefoneinstellungen
Status● Verbindungsaufbau● Telefon aktiv
Telefon neustartenEinstellungen importierenAnalyse-Daten exportieren
Anmeldedaten
Benutzername
sip:1000@kanzlei.on3cx.de
Authorisierender Benutzername
kanzlei-1000
◉ Autorisierenden Schlüssel ändern
Anzeigename
Erika Mustermann (1000)
Jegliche Änderungen führen zum Neustart des Telefons und somit zum Abbruch aller bestehenden Sprach-Verbindungen.
Daten löschenSpeichern

Connection status & controls

Element Meaning
Status current connection state (e.g. Connecting, Available).
Phone active turns telephony on or off for your account.
Restart phone re-establishes the SIP connection — helpful in case of issues.
Import settings imports SIP credentials from a configuration of your phone system.
Export analysis data exports technical connection data (logs) for troubleshooting – even when the phone isn’t running and across restarts.

Stability & warnings

The phone monitors its connection itself and speaks up before a call suffers:

  • Unstable internet connection – the phone warns as soon as the line becomes shaky.
  • Browser stuttering – an overloaded browser session is flagged too, because it can affect call quality.
  • Connection loss – if the link between the browser tab and the phone running in the background drops, the phone restarts itself instead of staying in an unclear state.
  • Error messages – say more precisely what is wrong, so your IT or our support can help faster.

Credentials (SIP)

Field Meaning
Username the SIP identifier of the extension account (sip:<number>@<system>).
Authorizing username the login name the extension authenticates with.
Change authorizing key toggle to set a new value for the associated SIP password (the “key”).
Display name the name and extension shown when a call is made.